Octopus Hub

Privacy Policy

A plain-language explanation of how Octopus Hub handles information in the iOS app and on this website.

Last updated: 19 October 2026.

Our three promises

1. Free stays free. Every tool that runs on your device is free, and it stays free. If we ever add a paid option, it will pay only for cloud processing we have to run, and it will always be optional.
2. Your content leaves your device only when you choose. For example, when you save a web link, send us feedback or email us. Any future optional feature that sends content off your device will ask you first, on a screen that names who processes it.
3. We keep only what we need. We never receive your files or your library. What you choose to send us is kept only as long as we need it, and you can ask us to delete it.

There is no account, advertising, analytics or tracking in the app or on this website.

Who we are and data controller

Octopus Hub Ltd (company no. 17425523) is responsible for this app and website. Our registered office is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. You can contact us at hello@octopushub.app.

In the iPhone app today

This section describes the version of the app available on the App Store (version 1.0). It has six tools: Organiser, Journal, Documents, Convert Files, Learn a Language and the Octopus Playground. All of them work on your iPhone. We update this page before a new version adds anything that changes it.

• What stays on your iPhone: your documents, photos, camera images, conversions, Organiser library, Journal notes, diary, moods, activities and reminders, your reading progress and your settings. Octopus Hub Ltd does not receive, upload or access any of it.
• Journal lock: if you lock your journal, iOS checks your Face ID or passcode. The app only learns whether the check passed; it never receives your biometric data or passcode.
• Reminders: Journal reminders are scheduled by your iPhone itself. Nothing is sent to us.
• Your iPhone's own backup: if you use iCloud Backup or back up to a computer, Apple's backup may include the app's data, under your Apple settings. That copy is between you and Apple; we can't see it.

Links you save or check

When you save or check a web link in Organiser, the app may make direct requests to the link itself and to related preview or resource URLs, such as an image. Each destination and its infrastructure may receive normal connection and request metadata, including your IP address, the time and the requested URL. Your saved library and its content remain on your device; these direct requests are an exception to the app’s otherwise on-device handling.

On this website

This website has no account, advertising, analytics, tracking pixels or nonessential cookies. Hosting and security providers may process basic connection and request data, such as IP address, device or browser information, time and request, to deliver and protect the site. Those providers keep that data only as needed to deliver or protect the site, under their terms and configuration.

The tools on this website run in your browser. Files you open in them are processed on your device and are not uploaded to us. Anything a tool saves for you, such as your library, journal or reading progress, is kept in your browser’s own storage on that device; you can delete it by clearing this site’s data in your browser, and you can save a copy with the backup page.

Feedback and ideas

When you press Send on the Feedback and ideas form, we receive what you write, the options you choose, any file you choose to attach, an anonymous ID created in your browser and the label “web”. It is stored with our hosting provider, Cloudflare. A copy of bug reports, and a daily summary of other requests, is sent to us as a private Telegram message so we see it quickly.

You can withdraw a submission from “My requests” in the same browser. That deletes the stored submission and its attachment. To have a Telegram copy deleted too, email us.

Support and contact

If you email us, we receive the email address, message and attachments that you choose to send. We use them to answer and support your enquiry, and keep correspondence only as long as needed to handle it or meet legal obligations.

Optional features we may add

None of these are in the App Store version today. If we add one, it will follow these rules, and we will update this page before that version is released.

• Optional cloud processing (for example, higher-quality translation). It stays off until you switch it on. A consent screen will name who processes your input. Only the input the feature needs is sent, such as speech audio or text, over an encrypted connection. We will not store it, and you can switch it off at any time.
• Backup to your own cloud (for example, your iCloud Drive or Google Drive). It stays off until you switch it on. Your backup goes to your account, which only you can see; it does not pass through us.
• Feedback inside the app. The same handling as the website form above.
• Payments. If a paid option is offered, Apple handles the purchase and your payment details. We receive only the status needed to unlock the feature, never your card details.

Why we use information

• Consent: feedback you choose to send, and any optional cloud feature you switch on.
• Contract or steps you request: product support, and any paid feature.
• Legitimate interests: responding to general enquiries and keeping the website secure.

We do not sell personal data, share it for advertising, profile people, or make solely automated decisions with legal or similarly significant effects.

Sharing and international processing

We use Cloudflare to host this website and store feedback, Telegram to notify us of feedback, email hosting to receive your messages, and, where applicable, Apple for purchases and the cloud provider named on a consent screen. As a company policy, we require service providers handling app information to protect it consistently with this notice and applicable law. Processing outside the UK may occur. Where applicable, it is covered by a UK adequacy regulation or another permitted safeguard, such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum to EU Standard Contractual Clauses (SCCs); the mechanism depends on the provider and location. Contact hello@octopushub.app for details or a copy of the applicable safeguard.

Retention and deletion

Content in the app remains on your device until you delete, export or remove it, or remove the app. Settings stay on your device and are removed when you delete the app. Feedback is kept until you withdraw it or ask us to delete it. Support correspondence is kept only for the purpose and period described above.

Your rights

Where applicable, you can ask for access, correction, deletion, restriction, objection or portability of personal information we hold. You can withdraw your consent at any time. To use these rights, contact hello@octopushub.app. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.

Changes and contact

We may update this notice as Octopus Hub develops. We will post the updated date here. For questions, contact hello@octopushub.app.